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First Aid
is essential 
We're open.
We're saving lives.

During this unprecedented time, it is more important than ever to ensure our community, your workplace and employees are equipped to respond to a first aid emergency.

We are dedicated to keeping you safe while still ensuring your duty of care to others does not lapse. 

Being in the business of saving lives, we take the health and safety of our learners [you!] very seriously. As an essential service, we have implemented several strategies to ensure the safety of our students and educators from COVID-19.


We have a range of options to offer to ensure your team still receive the training they need to deal with any emergency in their workplace, which includes:  


  • Altering course size to reduce the number of people in the room, we can do multiple courses in a day 

  • Offer reduced course duration 

  • Virtual learning 

  • Theoretical learning only, practical to follow at a later time

  • Introduce additional safety measures (see below)  

You can discuss which option suits you best with our team either via email or call us on 1300 054 563. 


What we're doing in the classroom

We have gone above and beyond in our classrooms to implement excellent hygiene and to keep our learners safe. Here are some of the infection control measures we have put in place:

  • All students briefed on infection control at the start of the session

  • Gloves for participants

  • Sanitiser readily available

  • Social distancing measures implemented

  • No breaths will be required on manikins during CPR

  • Manikins disinfected after every rotation

  • Manikins disinfected after every training session

  • All learners must wear a face mask 

The Safest Learning Environment


During this unprecedented time, it is more important than ever to ensure our community is equipped to respond to a first aid emergency.

Also, don't forget - we're here to help. Please reach out to your Hero HQ consultant if you have any questions or if we can assist in any way.

We will ensure we use the maximum space that is available and will space learners as per the current Government guidelines. 


The best classroom environment is one with lots of room to move. Some examples of appropriate training locations include:

  • Gymnasium 

  • A basketball court or oval 

  • Classroom with open windows and doors/ good ventilation 

  • Auditorium/ theatre 

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