Learner Hub

The place for Hero HQ's learners to find what they need. Our online learning platform, FAQ’s, on-demand support and certificates - we’ve got you!

If your company has elected for you to complete an Express or Prac Lab course with Hero HQ, you will have online learning to complete prior to your practical session.

Our team will enrol you into the online learning platform 2 weeks before your course, giving you time to complete your theory assessment.

Ready to start?

Online Learning

Click to Access

Downloads + Forms

COMPLAINTS /
APPEALS POLICY

We are determined to ensure you have the highest quality training experience imaginable. Although, if you wish to file a complaint read through our policy and lodge a complaint here.

Lodge

Downloads/Complaint+Appeal

I'VE LOST MY CERTIFICATE!

Uh oh...

Don't stress! We'll get it sorted.

Please fill out your details below, and we will get back to you within 48 hours with a copy of your certificate. Please note that a $10 fee applies for this service.

Cert

FAQ's