The Hero HQ Way
Hero HQ prides itself on taking a holistic approach to first aid training and solves for business needs around risk, compliance and efficiency.
The decision to engage a first aid organisation should not be taken lightly. Not getting it right can be costly and widespread.
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At Hero HQ we utilise innovative methodologies and technologies throughout our entire process to ensure staff are actively engaged and can easily recall knowledge in an emergency.
From our custom built app, to our paperless assessment solution, we are always looking for innovative ways to make your training experience easier and more streamlined.
We all know that first aid and CPR are mandatory for your business, Ferguson Plarre Bakehouses are extremely proud and honoured to have HeroHq as our first aid and CPR training partner.
Over the past three years we have had our training conducted in house by knowledgeable and experienced trainers who have worked in the paramedic field.
The trainers have an ability to not only pass on their knowledge and experience, but to deliver the required training modules in a friendly manner is outstanding.
Our Bakery and Mgmt team actually look forward to these training courses due to the session being so interactive. We get to practice the skills required to not only complete the course but to have the confidence to perform the skills if we ever needed to inside or outside the business.
I just needed to pass on some feedback on the effectiveness of your training as a result of a medical emergency we experienced last Thursday. A work colleague complained of indigestion, and shortly after collapsed and became unresponsive. As it turned out, he had a blockage in his heart that resulted in him going into V-Fib. I was called (screamed!!) by a bystander and grabbed the Defibrillator. We were able to get him safely to the floor and connected to the defib quickly (a colleague had already got 000 on the phone) and we proceeded to do CPR for around 180+ compressions with 2 x shocks delivered by the machine. By this time, the paramedics had arrived and took over. It took them about 25 minutes of CPR and defib, drugs etc to stabilise him prior to being transported to the hospital.
Not sure if you guys hear this enough, but I have always felt that your training style stuck in my mind better than others I have had and without it, I am not certain that we would be hearing how well our mate is doing in hospital. Thank you for your very effective training, and for showing me that great training can truly save a life.
We have had a fantastic time working with Hero HQ. Due to our team having to refresh their training every year, it can easily become boring and mundane.
Hero HQ has brought a spark of fresh training with fantastic trainers that possess real-world experience.
Please fill out the form below and we will get back to you by the next business day with a customised quote.