Our Story


 Hero Head Quarters is a Registered Training Organisation that is listed with the Australian Skills Quality Authority and accredited to provide Nationally Recognised training (RTO #40664). 


Advanced life support paramedic and CEO of Hero HQ, Nikki Jurcutz, experienced first hand the lack of workplace and community first aid knowledge during her time working with Ambulance Victoria.

Nikki realised that, although many organisations were conducting first aid training programs on an annual basis, the methods by which this education was being delivered was fundamentally failing to produce people who were knowledgeable and confident enough to act in an emergency.

The devastating impact of a lack of qualified first aid professionals in the workplace and community prompted Nikki to reach out to sister, Rachael Waia, who was working in education at the time, with a proposal to deliver first aid training that directly addresses the gap in the industry.  

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Our Courses

At Hero HQ, we pride ourselves on providing the highest quality training. We believe it is the standard of our instruction coupled with our exceptional customer service that truly sets us apart in our industry. Our vision drives every aspect of our business, from initial contact right through to training; we aim to exceed all expectations and be the best. 


We offer all of the courses listed and can arrange bespoke course combinations to suit your needs.

Provide CPR

HLTAID001 - Provide Cardiopulmonary Resuscitation

Provide First Aid

HLTAID003 - Provide First Aid

Childcare First Aid

HLTAID004 - Provide an emergency first aid response in an education and care setting

Remote First Aid

HLTAID005 - Provide first aid in remote situations

Advanced First Aid

HLTAID006 - Provide advanced first aid

Advanced Resuscitation

HLTAID007 - Provide advanced resuscitation


22282VIC - Course in the Management of Asthma Risks and Emergencies in the Workplace


22300VIC - Course in First Aid Management of Anaphylaxis

Fire Warden Training

PUAFER005 - Operate as part of an emergency control organisation

 Chief Warden Training

PUAFER006 - Lead an emergency control organisation

Emergency Training

PUAFER008 - Confine small workplace emergencies

P: 1300 054 563
L: 6/14 Southeast Blvd, Pakenham​
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© 2020 Hero Head Quarters Pty Ltd.

RTO #40664