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Provide Essential First Aid In Education and Childcare Settings

Any educator and childcare provider has a responsibility to safeguard the well-being of the children under their care. At Hero HQ, we want to help you fulfil that role with comprehensive childcare first aid training in Australia. With added focus on CPR, asthma and anaphylaxis management, teachers and childcare professionals can effectively provide every child first aid when emergencies arise, whether they’re dealing with minor scraps or major allergic reactions.


Stay confident in your ability to keep children safe and take our childcare first aid training at Hero HQ! 


Who should attend childcare first aid training?


If you work with children, you may be required to undergo childcare first aid training. These professions include but are not limited to the following: 


  • Early childhood educators 

  • Nannies, babysitters, daycare workers and other childcare providers

  • Camp counsellors, youth and community leaders

  • Sports coaches and recreation instructors


Beyond compliance, having the knowledge and skills to give a child first aid in medical emergencies provides peace of mind for you, the child and their parents. First aid courses allow you to step up in any imaginable situation, where quick and confident action can make the difference between the safety and harm of a child. You can offer immediate assistance before professional medical help arrives. 


Here are some scenarios our childcare first aid training prepares you with the right skills:


  • Anaphylaxis — Imagine a child in your care suddenly experiences a severe allergic reaction and their airway starts to close. Childcare first aid training equips you with the skill to administer epinephrine, potentially saving the child’s life.


  • Choking — Children often swallow small objects accidentally, so childcare first aid training teaches you to recognise the signs of choking and perform the necessary first aid.


  • Asthma attack — A child with a known history of asthma can experience a sudden attack and struggle to breathe. Childcare first aid training helps you recognise the signs of an emergency and administer asthma medication if available. 


  • Cardiac arrest — If a child suddenly collapses, they may require Cardiopulmonary Resuscitation or CPR. First aid training includes CPR techniques that are vital to the chain of survival from sudden cardiac arrest.


  • Head injury — Picture a child falling and hitting their head, exhibiting signs of a potential concussion. Childcare first aid training helps you assess the severity of the injury and when to seek immediate medical attention.


What to expect from childcare first aid training

At Hero HQ, we understand the unique responsibilities of professionals who work with children. Our childcare first aid training prepares you with essential life-saving skills, whether you’re a dedicated babysitter or an educator shaping young minds. Here’s what you can expect when you enrol in our course:


  • Comprehensive first aid training


Our course prepares you for various scenarios you may face while caring for children. You can anticipate to learn all the basic first aid techniques, as well in-depth instruction in the following critical skills:


  • Cardiopulmonary Resuscitation — Learn the life-saving techniques of CPR for children. This topic will cover the depth and rate of chest compressions and correct number of rescue breaths, which vary when dealing with smaller individuals such as children. 


  • Managing asthma emergencies — Asthma is a common condition among children. Our childcare first aid training teaches you how to properly manage asthma-related emergencies with and without medication.


  • Handling anaphylaxis episodes — We provide comprehensive guidance on managing severe allergic reactions, including the administration of epinephrine and ensuring the child’s safety until professional intervention.


  • Hybrid learning approach


We understand that professionals in the childcare and education sector often have busy schedules. That’s why we’ve adopted a hybrid learning approach when delivering our childcare first aid training. 


We offer an express delivery, which combines online modules and reduced face-to-face instruction. You can access our comprehensive course content online and learn at your own pace and convenience. Following that, we will proceed with the hands-on sessions to put your theoretical knowledge into practice.


  • Certification and accreditation


After you successfully complete our childcare first aid training course, you will receive a certification with a 3-year validity. It is recognised by a wide range of institutions and employers, enhancing your professional qualifications as an educator or childcare professional.


Ensure peace of mind with childcare first aid training by Hero HQ


Are you ready to take the next step towards ensuring the safety of children? Enrol in our childcare first aid training here at Hero HQ! We offer custom quotes for bookings of at least ten people, and prices start at $145 per learner. In one face-to-face session, you can learn to apply first aid techniques, including CPR, asthma and anaphylaxis management, to give a child first aid. Develop essential life-saving skills today and safeguard the wellbeing of children in your care tomorrow! 

Contact us, and we will be happy to send more information your way.


Experience the
Hero HQ difference.

  • What is a Unique Student Identifier (USI) and why do I need one?
    A USI is a reference number that creates a secure online record of your recognised training and qualifications gained in Australia. Having a USI will give you access to your training records and transcripts, anytime and anywhere. A USI is free, easy to create and stays with you for life. Click here to create your USI.
  • Why do I have online learning to complete?
    If your workplace has elected for you to complete an express course with Hero HQ, you will be asked to complete some prior learning. This dramatically reduces the face Your course is made up of two components: online prior learning and face to face training. Please be aware that online prior learning dramatically reduces the face to face training time!
  • What happens if I do not complete any prior learning?
    Prior learning is a course requirement that aims to reduce the face to face training time! If prior learning has not been completed, Hero HQ is unable to issue you a certificate. You are enrolled into the online learning platform 2 weeks before your course which gives you plenty of time to attempt that assessment.
  • I’ve logged into my account but now I don’t know where to go from here!
    The dashboard can sometimes be an overwhelming sight, but don’t worry - just head to your learning plan to find your module ready to be completed. You can find your learning plan on the left hand side of the screen in a box that includes the name of your workplace and date of your training.
  • I’m just doing a first aid course, why do you need all these enrolment details?"
    The form you have to complete has been designed by the Australian Government for all Registered Training Organisations. Without this information, Hero HQ is unable to issue your certificate. This is a legislative process that we must comply with, however if you would like to discuss more about it please contact 1300 054 563.
  • I accidentally submitted my work but I hadn’t finished! Is there anything I can do?
    Don’t worry at all! A simple call to Hero HQ and a member of the Support Team can unlock that assessment for you to finish. Contact 1300 054 563 or for assistance!
  • I think I’ve finished all aspects of my assessment, but it won’t let me submit my answers!"
    This usually means you’ve forgot to fill in one question somewhere along the way! Don’t forget there are boxes to fill out in the student agreement section and the assessment itself! If you’ve looked over these sections and cannot find the missing questions please contact Hero HQ and they can look into on your behalf you.
  • How do I know if I’ve completed everything?
    In your learning plan for your course, you will see all of the modules including an introduction, our First Aid Handbook and at least one online learning module. These modules will display a status next to them of either 'not started', 'in progress' or 'complete'.
  • I’ve forgotten my password! Can I get a new one?
    Of course you can and it is quite a simple process! Click on this link to reset your password.
  • I’ve changed my password and I still can’t access my account. What should I do?
    If you’ve just recently changed your password, our online learning platform sometimes takes just a few minutes to register a password change. The best thing to do, is walk away and get a drink or have a quick fresh air break. The password should be active within 5 minutes of resetting.
  • I’ve completed the course but when do I get a copy of my certificate?
    As per Government guidelines, all certificates are issued within 30 calendar days of your training. We do try and send your certificates out earlier than this though! Throughout these 30 days, keep checking your inbox including your junk mail folder. If it has passed the 30 day timeframe and you still have not received your certificate please contact Hero HQ Support.
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