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Provide First Aid Course For Essential Life-Saving Skills

Imagine this: You’re at a family barbecue when your niece takes a tumble off her bicycle and lands with a cry of pain. Now, picture being in the office when a co-worker clutches their chest and collapses in the middle of a meeting. It’s moments like these when knowing how to provide first aid isn’t just valuable — it’s your superpower. 


At Hero HQ, our mission is to equip everyday heroes like you with the skills to provide first aid, so you can offer both physical and emotional support to anyone who needs help. Our first aid training course in Sydney prepares you for minor injuries and major medical emergencies.


Understanding first aid: What does it do?


First aid is the immediate care and assistance provided to a person who has been injured or has suddenly fallen ill. We provide first aid mainly to preserve life, prevent a condition from worsening and promote recovery until professional help arrives. 


Contrary to popular belief, first aid is not a skill that should be limited to medical professionals. Accidents and emergencies can occur unexpectedly, just like your niece can get abrasions from a bicycle fall or your co-worker can suffer cardiac arrest in the middle of an ordinary day. Knowing how to provide first aid as a bystander can save a life and should be in everyone’s toolbox.


Here are some real-life scenarios where the skills to provide first aid can make a significant difference in medical emergencies:


  • Injuries at home — Accidents within the house are common, from minor cuts and bruises to more serious issues like fractures. Ensuring immediate care, from applying bandages to immobilise joints, is crucial to preventing complications.


  • Burns and scalds — Using cool running water  to affected areas can minimise pain and reduce the risk of infection.


  • Allergic reactions — Administering epinephrine can be vital to reverse the symptoms of anaphylaxis, such as difficulty breathing, which can be fatal.


  • Choking incidents — Recognising the signs of severe choking and performing the correct first aid can avoid a life-threatening situation.


  • Heart attacks — Performing Cardiopulmonary Resuscitation (CPR) and using an Automatic External Defibrillator (AED) is vital in training to provide first aid for individuals suffering a cardiac arrest.


What to expect from our first aid training course in Sydney


Here at Hero HQ, we provide comprehensive and practical first aid training for various settings. We want to empower people, from stay-at-home parents to office employees, with the skills and confidence to respond to emergency situations.


  • Course coverage


When you take our course on how to provide first aid, you will learn how to: 


  • Apply basic first aid and treat common injuries — Learn the fundamental principles and techniques in providing immediate care to injuries such as cuts, burns, fractures and more.


  • Perform CPR — Master CPR techniques, which involve chest compressions and rescue breaths on a varity of aged patient including infants and adults..


  • Deal with medical emergencies — Learn how to swiftly and effectively respond to medical crises like heart attacks, strokes and seizures.


  • Provide emotional support — Understand the importance of effective communication and providing emotional support to patients.


  • Accreditation 


Hero HQ is a reputable and accredited provider of first aid training courses in Sydney. You will earn a certification (HLTAID011 Provide First Aid) that is valid for 3 years when you complete our first aid course. This certification validates your skills and gives you the confidence to provide first aid effectively in emergency situations.


  • Duration and scheduling


Our first aid course offers flexibility to accommodate your schedule. The course ranges from 1.5 to 6 hours delivered in a combination of face-to-face instruction and online learning. However, you can choose other delivery options that can accommodate your schedule


Here are our available delivery options for our first aid training course in Sydney: 


  • Standard — Get both theory and practical content in a single session. Full face-to-face courses start at $170 per head.


  • Express — Complete the theory component online before the hands-on instruction on how to provide first aid during the practical session. Express sessions start at $150 per head.


  • Prac Lab — Exclusive for schools, prac lab sessions use online learning to reduce face-to-face time for teachers and other school staff with tight schedules. Prac lab courses start at $135 per head.


  • Preparation


Before attending the course, we recommend that you come prepared! Wear comfortable clothing suitable for hands-on exercises.


Learn to provide first aid whenever and wherever with Hero HQ


Ready for your organisation to be filled with  trained first-aiders? Take our first aid course and develop life-saving skills! For a minimum of 10 people per booking, you can learn to provide first aid to individuals who suddenly get injured or ill and make a difference in their lives. To get started, request a free quote from us at Hero HQ and our team will work with you to customise your training experience.

Contact us, and we will be happy to send more information your way.


Experience the
Hero HQ difference.

  • What is a Unique Student Identifier (USI) and why do I need one?
    A USI is a reference number that creates a secure online record of your recognised training and qualifications gained in Australia. Having a USI will give you access to your training records and transcripts, anytime and anywhere. A USI is free, easy to create and stays with you for life. Click here to create your USI.
  • Why do I have online learning to complete?
    If your workplace has elected for you to complete an express course with Hero HQ, you will be asked to complete some prior learning. This dramatically reduces the face Your course is made up of two components: online prior learning and face to face training. Please be aware that online prior learning dramatically reduces the face to face training time!
  • What happens if I do not complete any prior learning?
    Prior learning is a course requirement that aims to reduce the face to face training time! If prior learning has not been completed, Hero HQ is unable to issue you a certificate. You are enrolled into the online learning platform 2 weeks before your course which gives you plenty of time to attempt that assessment.
  • I’ve logged into my account but now I don’t know where to go from here!
    The dashboard can sometimes be an overwhelming sight, but don’t worry - just head to your learning plan to find your module ready to be completed. You can find your learning plan on the left hand side of the screen in a box that includes the name of your workplace and date of your training.
  • I’m just doing a first aid course, why do you need all these enrolment details?"
    The form you have to complete has been designed by the Australian Government for all Registered Training Organisations. Without this information, Hero HQ is unable to issue your certificate. This is a legislative process that we must comply with, however if you would like to discuss more about it please contact 1300 054 563.
  • I accidentally submitted my work but I hadn’t finished! Is there anything I can do?
    Don’t worry at all! A simple call to Hero HQ and a member of the Support Team can unlock that assessment for you to finish. Contact 1300 054 563 or for assistance!
  • I think I’ve finished all aspects of my assessment, but it won’t let me submit my answers!"
    This usually means you’ve forgot to fill in one question somewhere along the way! Don’t forget there are boxes to fill out in the student agreement section and the assessment itself! If you’ve looked over these sections and cannot find the missing questions please contact Hero HQ and they can look into on your behalf you.
  • How do I know if I’ve completed everything?
    In your learning plan for your course, you will see all of the modules including an introduction, our First Aid Handbook and at least one online learning module. These modules will display a status next to them of either 'not started', 'in progress' or 'complete'.
  • I’ve forgotten my password! Can I get a new one?
    Of course you can and it is quite a simple process! Click on this link to reset your password.
  • I’ve changed my password and I still can’t access my account. What should I do?
    If you’ve just recently changed your password, our online learning platform sometimes takes just a few minutes to register a password change. The best thing to do, is walk away and get a drink or have a quick fresh air break. The password should be active within 5 minutes of resetting.
  • I’ve completed the course but when do I get a copy of my certificate?
    As per Government guidelines, all certificates are issued within 30 calendar days of your training. We do try and send your certificates out earlier than this though! Throughout these 30 days, keep checking your inbox including your junk mail folder. If it has passed the 30 day timeframe and you still have not received your certificate please contact Hero HQ Support.
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